W e aim to run our business in a manner that is ethical, responsible and sustainable. We adopt leading management systems and standards to help us continually improve our performance.
Pylones is committed to setting a high level of quality for customer satisfaction as well as to assuring the quality of activities, products, business management and to protection of the environment. To assure the quality of systems and procedures, Pylones as a Systems & Security Integrator in the Information Technology sector, applies a comprehensive Quality Management System which conforms with the requirements of the International codes/standards.
We implement internationally recognised management systems with regards to quality (ISO 9001/2015), health and safety as well as information security management. We are certified in trading hardware and software products as well as integrated systems and networks, installation and support of hardware and software product, design and development of software and information systems.
We also operate in accordance with the international standard ISO 27001:2013, which defines the requirements for the Information Security Management Systems. Pylones Hellas ensures the management and protection of its valuable information assets, in compliance with the applicable laws and regulations. Shielding customers’ information constitutes a key factor for our activities. This is why we invest time and resources in protecting privacy issues.
Additionally, for over 25 years, we emphasizes ensuring the operation and quality of our services having been certified with Business Continuity Management System in accordance with the requirements of ISO 22301:201. Thus, both our customers and we are ensured about the organisation’s continuity after an occurrence of catastrophic events (e.g. natural disasters, man-made disasters, etc.).
As part of our continuous focus on improving and developing our services and products, we are committed to provide excellent standard for IT Service Management. With Pylones’ ever-expanding offering of services, the ISO 20000-1:2018 ensures that our services are managed and delivered effectively, processes are continually improved, and customer requirements are met in an efficient and timely manner. The Service Management System (SMS) that we apply in our company supports the management of the service lifecycle, including the planning, design, transition, delivery and improvement of services, which deliver value for customers, users and the organization delivering the services. This is our commitment to our customers to keep delivering the best services in international standards for a better secure digital world.
Pylones also places great importance on security and respect of privacy and confidentiality of personal data. In this effort, we are in a continuous process of updating and training in order to fully comply with the national EU and international framework in place and, in particular, the General Personal Data Protection Regulation (Regulation 679/2016) of the European Union.